Fire Services, Emergency Services & Commercial Ambulance

We're proud to be the innovating force that pioneered specialized insurance protections for America's emergency service organizations.

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VFIS has been serving the emergency responder community for over fifty years. And we're still responding with coverages, training and risk management services that meet the unique needs of fire departments, EMS agencies, communication centers and other emergency service organizations.

We are staffed with many active and past first responders, so we truly understand the needs of emergency personnel as we serve alongside them every day.

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Glatfelter Commercial Ambulance

In select states, we also serve commercial emergency ambulance operations and paratransit/non-medical transport operations through our Glatfelter Commercial Ambulance program. Our experienced risk control consultants and specialty underwriters combine their extensive insurance and ambulance experience with a service-minded approach to help insure these organizations.

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Cyber Coverage

As a community-focused organization storing personal information, we understand the significant cybersecurity risks you face. That's why the cyber product from Glatfelter Brokerage Services (GBS), our wholesaler, is powerful and helps meet the cybersecurity needs of today as risks grow. This standalone, non-admitted cyber product is available to existing and new clients that meet our appetite.

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Custom Coverage

Our Glatfelter Specialty Benefits program fills the gaps that traditional policies may have. Supplying solutions to the issues that matter to first responders, like cancer, critical illness, recruitment and retention, we know the pain points of emergency personnel and have created custom coverages to meet their needs.

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Meet Some of Our Emergency Responder Clients

"The roof collapsed on me." Chief Joe Yeakley was fighting a fire when the roof collapsed in on him. As much as he tried, he couldn't move. The debris had trapped him completely, and the room around him continued to burn. Hear his amazing story of strength, brotherhood and recovery.
- Joe Yeakley, Fire Chief
Lindale Fire Department, TX
VFIS client since 1999
"I died three times." Chief Bailey was participating in a walk to honor the fallen firefighters of 9/11 when he fell to the ground himself — and didn't get up. Hear the inspiring story of how he came back to life, defied all odds and continued to serve his community.
- Greg Bailey, Assistant Chief
Couchton Fire Rescue, SC
VFIS Client since 1998

Your Passion. Our Purpose.

As part of our commitment to emergency services, we provide risk resources and industry insights through our client blog.

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The importance of insurance beneficiaries

How your community-focused organization can help protect your most important asset: your people, and how to help them set up their insurance benefits so that they reflect their wishes.

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What is agreed value?

Agreed value eliminates many of the downsides that emergency service organizations may experience from traditional auto policies.

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8 Dimensions of Wellness for Firefighters, EMS Personnel + 911 Dispatchers

Consider this multi-faceted approach to help your emergency services personnel prevent, cope with and recover from behavioral health concerns

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Providing Meaningful Support to Your Firefighters + Their Families

Check out this program that's designed to support the health and wellness of first responder employees, volunteers and the workplace.

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Employment Practices 101

An overview of employment practices, why they’re important + best practices for emergency service organizations to consider.

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Station Conversation: What's Trending in Fire + EMS

Here's a round-up of 4 new-and-evolving topics in emergency services—and reasons why you may want to pay attention to them.

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Explore a Partnership

Tell us what industries you're interested in specializing in and we'll be in touch!