Who We Are
For over 70 years, Glatfelter Insurance Group has believed in doing the right thing for our clients, agents, communities and associates. This founding principle has enabled Glatfelter to grow from the kitchen-table, one-man-operation as it began, to one of the largest managing general agencies in the U.S. with nearly 500 associates across the country, a distribution network of over 4,500 independent brokers and more than 30,000 clients. It is what drives us to innovate—the desire to deliver the best for our clients. Founded as The Glatfelter Agency, which is still in operation, the program basis of Glatfelter Insurance Group, Volunteer Firemen’s Insurance Services (VFIS), was founded in 1969. Throughout the years, Glatfelter has expanded to include specialized program business inclusive of public entities, educational institutions, healthcare facilities, and religious organizations. Glatfelter provides their insureds with comprehensive insurance solutions including property, casualty, life insurance, and more. In 2018, Glatfelter joined American International Group (AIG) and is now part of the AIG family.
About the Position
Glatfelter Insurance Group is seeking an Auto Liability Claims Representative. This is a customer facing claims technical position. Who will under moderate supervision independently investigate, evaluate and handling of auto physical damage and/or liability claims. This could include:
- Auto liability
- Auto physical damage/property damage
- Subrogation
What We’re Looking For:
- Minimum of two (2) years of experience handling auto liability insurance claims, or appropriate transferable concurrent experience in a related field.
- Minimum of High School Diploma or equivalent required.
- AIC designation is preferred
- Technical Qualifications:
- Strong verbal and written communication and time management skills.
- Proficient knowledge of insurance policy forms, coverage, and procedures.
- Familiarity and knowledge of motor vehicles and their components.
- Must be familiar with PC operations and have or obtain a working knowledge of related departmental systems and software.
- Upon Employment the Associate is required to:
- Develop a working knowledge and understanding of Glatfelter Claims Management processes and procedures as well as GIG products and services within an appropriate period of time.
- Obtain required adjuster licenses within an aggressive timeframe and maintain licensure renewals by obtaining required continuing education credits.
- Complete required training as assigned to develop knowledge, skills, and abilities.
- Must be able to communicate clearly with clients and associates in person and over the telephone.
Why Choose Glatfelter?
Glatfelter is honored to have been named a Best Place to Work in PA since 2005. We are proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. In addition to 17 paid holidays, (which includes a personal holiday and mental health and wellness day) we provide a variety of leaves for personal, health, family, and volunteer needs.
We believe in fostering our associates' development and offer a range of learning opportunities for associates to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible associates to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.
Equal Opportunity Employer
It has been and will continue to be the policy of Glatfelter Insurance Group to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At Glatfelter, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Glatfelter is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please contact Human Resources. Reasonable accommodations will be determined on a case-by-case basis.