A reliable ally for hometown heroes.

Comprehensive Insurance designed For Emergency Service Organizations & their members.

In 1969, Arthur J. Glatfelter recognized that the brave firefighters in his community were overlooked by insurers—and felt it was his duty to give them the protections they deserved. That's when he pioneered the first-ever specialized insurance program for firefighters: VFIS. While much has changed since then, including expanding our offerings to serve many types of emergency service organizations, our mission has remained the same: do the right thing for hometown heroes.

See What We Offer Who We Insure
A ground-view angle of the front of a tanker truck looking up from the driver side tire
  • 90%+ Program Retention Rate
  • 57+ Years Serving Firefighters
  • 552+ Combined Years of EMS Experience
  • A (XV) A.M. Best Rating

Need an insurance provider you can rely on?

You shouldn't need to compromise.

From losing clients to negative reviews and broken promises, your partnerships can impact you. That's why our programs are backed by robust forms, in-house claims management, safety-forward resources, and market strength and stability to help give brokers and insureds the total package.

Explore Our Products Who We Insure
Christine Einholf, Head of VFIS Underwriting
Christine Einholf
Head of VFIS Underwriting

Appetite Guides for Emergency Services

  • VFIS is the largest provider of insurance to fire and emergency services organizations (ESOs) in the country and serves a wide variety of ESOs countrywide, including organizations that respond to fires, medical emergencies, and community safety incidents, as well as communication centers and organizations that support the efforts of ESOs.
  • Exceptions: VFIS does not write municipal ESOs or police departments—however, we do insure these classes of business through our Glatfelter Public Entities Program.

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Why you'll love Glatfelter:

We're partners beyond the policy. We give brokers who are as passionate about community-focused markets as we are the service, dedication, and perks they deserve.

We're specialists. We strive to understand our niche markets better than anyone else and have many associates who've worked first-hand in their clients' industries.

Our best-in-class programs with underwriting support, tailored products and programs, risk management resources and consultations, and an in-house, responsive claims department.

We provide you with flexibility. Whether you write a dozen accounts with us or just one—rest assured knowing that we have no minimum account commitments.

High retention levels. Glatfelter programs boast retention level percentages in the 90s—with some as high as 98 percent—allowing you to focus on growing new business rather than keeping it.

Putting Our Partners First

We hold ourselves to the highest standards when it comes to service and support. But don't take our word for it—listen to real-life stories from our agents.

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Start a conversation with our team and your Strategic Distribution Leader will be in touch!

Note: Your privacy is important to us. Please know that we will never share or sell your information.