October 23, 2023

Glatfelter Insurance Group Appoints John Watkins as President of Glatfelter Claims Management

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YORK, PA – October 23, 2023 –  

Glatfelter Insurance Group (GIG), an American International Group, Inc. (NYSE: AIG) company, announced the appointment of John Watkins as President of Glatfelter Claims Management (GCM), effective July 31, 2023. He reports directly to Christopher Flatt, President and CEO of Glatfelter Insurance Group.

Mr. Watkins is a seasoned insurance claims professional, having served in various senior-level claims management positions throughout his career. Most recently, he served as Senior Vice President, Global Casualty Insurance claims at AmTrust Insurance Company, with direct responsibility for all Commercial Lines Insurance Liability Claims, including a varied portfolio risks—including General Liability, Commercial Auto, Professional Liability, Construction and Public Entity.

Prior to working at AM Trust Insurance Company, John served as Senior Vice President, Casualty Insurance for Chubb Insurance Company, where he was accountable for all BI/PD commercial and High Net Worth personal claims operations and the resolution of large exposure claims, including General Liability, Professional Liability, Medical Risk and others. John also brings extensive experience from his time as Senior Vice President, Commercial Insurance at Liberty Mutual Insurance Group, where he managed all BI/PD commercial complex claim operations.

"Glatfelter's renowned claims handling experience is a major factor in the company's success," said Mr. Flatt, "John's appointment represents the next significant step forward in maintaining that success." "Glatfelter's legacy has always been about paying claims, not selling policies. I'm confident that, based on his service mindset and decades of leadership, John will continue that legacy. In addition to John's vast knowledge from managing claims operations, he has served as corporate legal counsel to claims departments. With this added experience, John brings to Glatfelter a more holistic view of the claims process, and a unique perspective to the organization."

Mr. Watkins holds a law degree from University of Notre Dame Law School and is licensed to practice in both Massachusetts and Connecticut.